Frequently Asked Questions
Find answers to common questions about our caregiver services
Have a question? Browse our frequently asked questions below. Can't find what you're looking for? Contact us and we'll be happy to help.
Caregiver Information
How are your caregivers vetted?
All our caregivers undergo comprehensive background checks, reference verification, and skills assessment.
Are your caregivers insured?
Yes, all our caregivers are fully insured and bonded.
Getting Started
How do I get started with finding a caregiver?
Simply contact us through our contact form or call us directly. We will schedule a consultation to discuss your needs.
How long does the matching process take?
Typically, we can provide you with caregiver matches within 3-5 business days.
What is the cost of your services?
We charge a one-time placement fee ranging from $499 to $899 depending on the service type.
Policies
What happens if the caregiver does not work out?
We offer a replacement guarantee within the first 30 days of placement.
Services
What is the difference between live-in and live-out care?
Live-in caregivers reside in your home while live-out caregivers commute to your home for scheduled hours.
Do you provide overnight care?
Yes, we offer overnight care services for both children and elderly clients.
Still Have Questions?
Our team is here to help. Contact us today for personalized assistance.
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